COVID-19 Update

Dear Valued Customers,

Medical Purchasing Solutions has prioritized the well-being of our employees, customers, and business partners. Following directives from public health experts and global health authorities, including the Center for Disease Control (CDC) and World Health Organization (WHO), MPS has instituted a work-from-home policy for many of our employees to reduce risk and minimize person to person contact during this time.

How this will impact our customers?

  • MPS service will not be interrupted. We will maintain normal business hours and we are here to assist you via phone, email and web. You will be able to reach your dedicated representative as needed to ask questions and place orders.
  • Please note, FedEx and other carriers are advising that there may be some delays in the delivery of packages due to the impact of (COVID-19). Thank you for your patience as we work to adapt to this developing situation. For more information please call (888) 894-2487

If your office has a change in hours of operation, we recommend that you

  • Check your order status by reading all email shipment tracking correspondence and follow tracking details via FedEx and via the MPS website tracking service links at
  • Communicate with your delivery driver that your office is open and share your office hours with your driver to keep them informed of your schedule

COVID-19 & MPS Inventory

At this time, we are experiencing higher than normal demand for infection control and PPE products. We are working closely with our manufacturing and vendor partners to address shortages to keep our customers informed regarding inventory and availability. To place an order for these items, please contact our customer service team at (888) 894-2487.

NOTE: We will not accept returns on PPE items during this COVID period.

For more information on COVID-19, visit:

CDC Situation Summary

WHO Novel coronavirus information

WHO Daily Situation Report

Advice for the Public

Additional resources:

WHO Guidance: Infection prevention and control during health care when novel coronavirus (nCoV) infection is suspected

CDC Information for Health Professionals

CDC Infection Prevention and Control Recommendations

Healthcare Supply of Personal Protective Equipment

MPS is open and ready to assist you with your order via phone, website and email.

Thank you for your patience as we navigate the evolving situation together.